Terms & Conditions
C Bay Spa
- Pricing can be amended at any time – however, any pricing confirmed in writing and/or at the time of booking your treatment will be honoured.
- VAT will be charged at the prevailing rate at the time of payment and C Bay Spa reserves the right to amend prices accordingly.
- A towel, robe and slippers are provided which must be returned to C Bay Spa Reception following your Spa visit.
- For Signature bath treatments, your own swimwear is to be provided.
- Any health issues must be raised when you make your appointment. You are requested to complete a short medical questionnaire.
- A certain level of quietness is to be observed within all our C Bay Spa facilities.
- The use of mobile phones is to be avoided.
- Smoking is not permitted anywhere within the Spa area, around the pools, or on the relaxation balconies.
- Children must be accompanied by an adult at all times.
- Children under 16 are permitted to use the outdoor swimming pool, when open, accompanied by an adult.
- Children under 16 are not permitted to use the hydrotherapy pool.
- Children under 16 are permitted to receive a mini-manicure, mini-pedicure or mini-facial with the written consent of the parent or guardian.
- To receive a massage, you must be over 16.
- Cancellation – treatments cancelled by the client within 48 hours or non-attendance incur a 100% cancellation charge. Spa Full and Half Day bookings cancelled by the client within 72 hours or non-attendance incur a 100% cancellation charge.
- At the discretion of the C Bay Spa Manager, cancellation fees may be waived if you re-schedule your booking within 4 weeks